Helps & FAQS
Certainly! Below are the FAQ (Frequently Asked Questions) we receive.
How do I place an order? To place an order, simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
What payment methods do you accept? We accept only cash on delivery method for now, you can place order and pay at the time of getting the delivery of ordered item.
How can I track my order? Once your order is processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
What is your return policy? We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item(s) within 1 Day period for a refund or exchange.
How secure is my personal information on your website? We take data security and customer privacy seriously. Our website is equipped with encryption and security measures to protect your personal information. Rest assured that your data is safe with us.
Do you offer international shipping? No, We do not offer International shipping for now. Currently we provide for the Qatar Market only.
Can I cancel or modify my order after it’s been placed? To cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, depending on the status of your order.
If you have any other questions or need further assistance, feel free to reach out to our customer service team for prompt support.